Frequently Asked Questions
Everything you need to know about shopping with THE CAST.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items and intimate apparel are final sale.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.
What payment methods do you accept?
THE CAST accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my order?
Yes. Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
Are your materials sustainably sourced?
We are committed to ethical fashion. THE CAST prioritizes organic cotton, recycled polyester, and partnerships with factories that adhere to fair labor practices and environmental standards.